Privacy Policy

01 Corporate Scope & Operations

Eternal Cosmos (“Company”, “we”, “us”, or “our”) operates as the central parent entity for its specialized operating divisions: Designersaif, Drimo Studio, and Stellar Horizon.

This Privacy Policy explains our practices regarding the collection, processing, storage, and transfer of personal information when you access our websites or engage our services. We adhere to applicable data protection regulations and Indian Information Technology laws.

02 Categories of Information Collected

Depending on how you interact with our enterprises, we collect information across several channels:

• Commercial Clients (Designersaif & Drimo Studio): Contact person full name, company name, corporate email address, business telephone number, project briefs, technical specifications, and billing details.
• Academic Cohorts (Stellar Horizon): Student full name, parent/guardian name, academic grade/standard, official phone number, email address, attendance logs, diagnostic test performances, and enrollment records for both online and classroom sessions.
• Technical & Navigation Data: IP addresses, browser types, operating systems, and page interaction timings collected automatically through standard secure server logs.

02 Payment Gateway Security & Financial Data

We prioritize the absolute protection of financial transactions:

• Zero Cardholder Data Storage: Eternal Cosmos does not store, process, or hold raw debit card numbers, credit card numbers, CVV codes, or banking PINs on its web servers.
• Encrypted Payment Processing: All electronic transactions are executed through PCI-DSS compliant, authorized banking gateways using end-to-end 256-bit TLS/SSL encryption.
• Statement Billing Descriptors: Completed transactions will reflect on your card or banking statements under our trade descriptor ETERNAL COSMOS.

04 Purposes of Data Processing

We process collected personal information exclusively for legitimate commercial, operational, and educational objectives:

• Fulfilling contracted design, software, and educational coaching deliverables.
• Generating and issuing official tax invoices, payment receipts, and billing notices.
• Communicating project milestones, academic schedules, and performance progress reports.
• Complying with statutory accounting, regulatory audit, and legal obligations.

05 Data Retention Protocols

Personal information is retained only as long as necessary to fulfill the operational purposes for which it was collected, or to satisfy legal, accounting, and compliance mandates. Inactive customer profiles are securely archived or purged in accordance with our data management policies.

06 Cookie Policy & Tracking Technologies

Our web properties utilize necessary session cookies and basic analytical cookies to ensure proper website functionality, preserve user preferences, and assess traffic performance. You may configure your browser settings to reject cookies, though certain interactive features may experience reduced functionality.

07 Third-Party Disclosures

We do not sell, rent, or trade your personal information to third parties for commercial marketing purposes. Data is shared strictly on a confidential need-to-know basis with authorized service providers, including:

• Authorized payment gateways and banking partners for transaction clearance.
• Cloud hosting and communication infrastructure providers.
• Law enforcement authorities only when compelled by valid legal summons.

08 Technical & Organizational Security Safeguards

We implement industry-standard physical, electronic, and managerial safeguards to protect your personal data against unauthorized access, loss, alteration, or disclosure. All web traffic is encrypted via HTTPS with modern SSL certificates.

09 User Privacy Rights

You maintain the right to review, update, or request the correction of your personal data held by Eternal Cosmos. You may also request deletion of your information, subject to mandatory statutory retention requirements for financial and tax records.

10 Grievance Redressal & Contact

In accordance with Information Technology Act regulations, please direct any privacy concerns, data inquiries, or grievances to our designated compliance desk: